Edmunds Roses Guarantee
We want you to be 100% satisfied with every item that you purchased from Edmunds' roses.
If you have a problem with your order, we ask that you please contact us and return it to us at the following address, or feel free to give us a call at 1.888.481.7673.
CUSTOMER SERVICE DEPT.
335 South High Street
Randolph, WI 53956
We will deliver dormant, top-grade, true-to-name roses. We guarantee they will grow and bloom the first season providing our recommended planting instructions (included with every order) are followed and the roses are planted within the optimal planting time for your zone. A credit voucher will be issued for any rose purchased and planted in late winter and early spring 2021 that fails to grow, provided we are notified by August 1, 2021. Sale items will only be issued a credit voucher for the purchase price. This guarantee may be considered null and void if you purchase and plant our roses past the optimal planting time for your zone. In no case will we be liable for any amount greater than the purchase price.
Gardening Aids and Hardware products are satisfaction guaranteed against material and workmanship defects. If not fully satisfied, the product may be returned for a replacement or refund.
Shipping charges are not refundable.
Although every precaution is taken to ensure accuracy, errors in price, quantity and/or specifications may occur. We reserve the right to correct such errors.