Common Questions

To request a free catalog by mail, simply fill out our catalog request form. Once you've submitted the form, you will automatically be added to our catalog mailing list. If you have placed an order with Edmunds' Roses within this last season, you will be added to our catalog mailing list as well and there is no need for you to fill our the catalog request form.

Can't wait to read the Edmunds' Roses catalog?

There's no need to wait for the snail mail version of the catalog. Go virtual! We offer the complete 2023 Edmunds' Roses catalog online. To access the online version, please Click Here.

If you prefer to mail your order, and need an order form, we have provided PDF files of the front and back of our order form for your convenience. Please click on the links below to access the order form.

2023 Order Form

Federal and state statutes impose restrictions on the shipment of nursery and greenhouse stock in an effort to minimize the spread of harmful insects, diseases, and other pests. Below are is a general outline of the states with restrictions and the specific products that are restricted.

AK and HI: No shipments of plant material or supplies.
PUERTO RICO, CANADA and foreign countries: No shipments of any kind.

*Please check with your local Cooperative Extension Office or Dept. of Agriculture for specific restrictions in your area.

Roses are shipped at the best time for planting in your area. Please click here to see a chart of approximate shipping times.

We will email you when your order has shipped as long as you provided a valid email address when placing your order. The shipping confirmation email will contain a shipment tracking number. Please use this number to track the package.  

I didn't receive my shipping confirmation email.

Sometimes shipping confirmation emails get "stuck" in people's junk or spam folders. Please check both of these folders to see if the shipping confirmation email is located there. If you do not receive a shipping confirmation email, please call our toll-free customer service line, 888-481-7673, and our customer service staff will provide you the tracking information.

We will deliver dormant, top-grade, true-to-name roses. We guarantee our roses will grow and thrive the first season providing our recommended planting instructions (included with every order) are followed and the roses are planted within the optimal time for customer's growing zone. A credit voucher will be issued for any rose purchased and planted in late winter and early spring that fails to grow, provided we are notified within 90 days of shipment receipt. Sale items will only be issued a credit voucher for the purchase price. With acceptance of shipment, customer assumes responsibility for notifying customer service within 72 hours of any perceived issues or problems. We reserve the right to request good representative photos of the plants or products in question, or the possible return of any product deemed unsatisfactory prior to approval of any adjustments. This guarantee may be considered null and void if roses are purchased and planted past the optimal planting time for the customer's growing zone or customer fails to follow our provided instructions. We do not guarantee against loss due to local seasonal weather conditions, neglect, disease, or damage from insect or animal pests, as these conditions are outside of our control. In no case will we be liable for any amount greater than the purchase price.

Gardening Aids and Hardware products are satisfaction guaranteed against material and workmanship defects. If not fully satisfied, the product may be returned for a replacement or refund.

Shipping charges are not refundable.

Although every precaution is taken to ensure accuracy, errors in price, quantity and/or specifications may occur. We reserve the right to correct such errors.

**IF YOU NEED HELP WITH YOUR ROSES...contact us as soon as a problem is noticed. We aim to provide our customers with the highest level of horticultural support, advice, and assistance to help them be successful with their new roses. We can be emailed at info@edmundsroses.com, called at 1-888-481-7673, or contacted through Facebook Messenger or Instagram Direct Message.

If you would like to file a Resale/Tax Exemption Certificate and receive Tax-Exempt status, please submit a current Resale/Tax Exemption Certificate to:
Email: info@edmundsroses.com
Fax: 1-800-374-6120
US Mail: Edmunds' Roses
335 S. High Street
Randolph, WI 53956

All orders that require tax exemption must be placed over the phone at 1-800-347-7609.

We accept Visa, Discover, Mastercard, and American Express credit cards for all types of orders. We accept checks and money orders for mail orders.

A recent Supreme Court ruling (South Dakota v. Wayfair) changed the state sales tax obligations for all companies that sell remotely through websites and catalogs, (For a list of states affected, click here)

We are not able to add to an existing order. If you need additional items, a new order can be created or the existing order can be canceled and reentered with all of the items you are requesting.

For assistance with this, please call our Customer Service at 1-800-347-7609

A product labeled "backordered" means the item is not currently available or the item is available but not currently ready to ship. Click here to find out when products are ready to ship for your region. If you have any additional questions regarding the availability of a backordered item, please contact customer service at 888-481-7673 or click here to fill out our online customer service form. 

When looking at the details of our products some of the items will have a Care Level. This is an indicator of the difficulty that a gardener might have when growing and caring for that particular item. Here is a description of what each Care Level mean:

1 = Easy - these items are the easiest crops to grow. They are typically quick to mature and need little care.

2 = Moderately Easy - these items are generally easy, but a bit more demanding or longer in crop time than 1s.

3 = Normal - these items include the bulk of plants transplanted to the garden as dormant bare root or potted plants.

4 = Somewhat Difficult - these items have certain needs or requirements that must be met to have success with them. These may include specific soil requirements, regular pruning at the proper time of year, or preventative spraying for pest and disease control. Roses are generally category level 4.

5 = Difficult - these items can be challenging to grow, as they have very specific site requirements or environmental needs that must be met in order for them to grow well.

A Grade 1 rose, is to have at least 3 strong canes of 5/16 inch (0.8 cm) in caliper and up, branched not higher than 3 inches (8 cm) from the bud union.

Hybrid Tea: Mostly single roses that are borne on single stems; many are long-stemmed with tight buds and good-sized blooms that average 3 to 5 inches in diameter. Plants may be grafted or grown on their own roots. Hybrid tea roses are most popular type for cut flowers, and often possess fragrance and offer classic beauty. Plant sizes are quite variable from 2-3 ft. up to 6 ft. plus.

Floribunda: Crosses between hybrid tea and polyantha roses. Stems typically produce a cluster of blooms each with hybrid tea type shape. Floribunda cultivars are available in a wide range of bloom colors with varying degrees of fragrance. Most are reliable re-bloomers. Plants are generally small to med. sized staying in the 3 to 5 ft. range.

Grandiflora: Crosses between hybrid tea and floribunda roses. Grandiflora roses typically possess the qualities of both parental types. Classic large, showy blooms that may be borne singularly or clustered. Plants are generally large, vigorous and grow in a more upright habit than hybrid tea roses.

Polyantha: Shrubs that bloom prolifically in clusters or sprays of dainty flowers that are typically in pastel shades of pink, white or red. Polyantha roses are generally reliable, low-maintenance and hardy. Most are ideal for container gardens and have been used by breeders for generations to create many special floribundas, shrub and groundcover rose cultivars.

Miniature: Mini roses have similar attributes to hybrid teas but in a much smaller size. They have smaller flowers, shorter stems, and smaller leaves, but they are available in a wide assortment of bloom colors and are quite hardy. Excellent as container plants.

Antique: These are roses also known as heirlooms. These roses have been in cultivation since the early 1900s or earlier. Blooms may be double or single petal forms. Many are quite fragrant, reliable bloomers in part shade situations, and are considered low maintenance. All have excellent cold hardiness. Shrub and rambling types are available.

Climbing: Roses that possess strong upright growth habit that can easily be trained and attached to a vertical or horizontal structure. Plants may grow 6 to 10 ft., but some can top 15 ft. in height. Climbing rose blooms are medium to large size and most are reliable repeat bloomers. Some grow and bloom in shade, but most perform best with full sun.

Groundcover: As expected these rose plants typically grow twice as wide as they are tall, with most growing only 1 to 3 ft. in height. Many groundcover cultivars are quite cold hardy and offer low maintenance, disease resistance with reliable blooming potential.

Shrub: Shrub roses, like groundcovers show excellent disease resistance, low maintenance but with remarkable blooming capacity. They are considered to be the best "non-rose grower's rose". Because of their attributes, shrub roses have become some of the most popular types. Most are crosses between classic modern roses and old-fashion types. Flower shapes and structures are quite variable, some are fragrant, in a wide array of colors, and plants grow to a modest size of only 2 to 5 ft.

Own root roses and budded/grafted roses will look different, even though they are still #1 grade plants. At harvesting, own root roses are typically designated as Light #1s, due to own root roses often having smaller, potentially thinner canes.